Legal & Privacy

Privacy Policy

Last Updated: August 2, 2026 • Kreda Car Rental Co. (Kurdistan Region of Iraq)

1. Introduction

Kreda Car Rental Co. ("Kreda", "we", "our", or "us") operates car rental services and digital mobility platforms across the Kurdistan Region of Iraq. We are committed to protecting your privacy and ensuring your personal data is handled securely and transparently.

2. Information We Collect

To process vehicle rentals, verify driver eligibility, and deliver vehicles to preferred locations, we collect the following types of information:

  • Personal Identity Data: Full name, phone number, email address, passport copy, and National ID.
  • Driving Credentials: Valid Kurdistan, Iraqi, or International Driver's License details and issue/expiry dates.
  • Location Data: Delivery address and real-time location during active vehicle rentals for roadside emergency dispatch.
  • Payment Information: Transaction receipts, cash-on-delivery logs, or electronic payment reference codes.

3. How We Use Your Data

We use your information strictly for legitimate operational purposes:

  • Verifying driver identity and age eligibility (minimum 21 years old).
  • Handing over vehicle keys at designated delivery hubs or hotel locations.
  • Providing 24/7 emergency roadside assistance and replacement vehicles.

4. Data Protection & Security

We implement industry-standard encryption and access controls to safeguard your documents against unauthorized access. We do not sell, rent, or trade customer data to third-party marketing companies.

5. Contact Us

If you have questions regarding this Privacy Policy or wish to request data updates, please contact our legal team:

Email: privacy@kreda.havally.com

Headquarters: Empire World Towers, Gulan St, Erbil, Kurdistan Region of Iraq

WhatsApp Support: +964 750 000 0000